Privacy Policy

PepGuys ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

By using our website or placing an order, you consent to the practices described in this policy.

Information you provide: When you place an order or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment information.

Automatically collected information: We may collect information about your device, browser type, IP address, pages visited, and referring URLs through standard web technologies such as cookies and server logs.

Order information: We retain records of your purchases, including products ordered, quantities, and transaction amounts for order fulfillment and accounting purposes.

We use your personal information to:

• Process and fulfill your orders, including shipping and payment processing.
• Communicate with you about your orders, inquiries, or customer support requests.
• Improve our website, products, and services.
• Comply with legal obligations and enforce our Terms & Conditions.
• Detect and prevent fraud or other unauthorized activity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted third parties only as necessary to operate our business:

• Payment processors to securely handle transactions.
• Shipping carriers to deliver your orders.
• Analytics providers to help us understand website usage (in aggregate, non-personally-identifiable form).
• Legal authorities when required by law, subpoena, or to protect our rights.

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain functionality of the Site.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 3 years for accounting and compliance purposes.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of certain data collection practices.

To exercise any of these rights, contact us via the information below.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.